The UK’s culture Lisa Nandy stepped in to intervene in BT Group’s acquisition of TalkTalk, citing risks to public services and vulnerable customers if the broadband provider’s services were disrupted.
Phone and broadband services are vital national infrastructure. If TalkTalk services fail, there is a genuine risk to life and public services – including to hospitals, schools and emergency care.
These are unprecedented circumstances that require action now. That is why I am acting with urgency to ensure that impacts on public health, critical national infrastructure and supply to vulnerable customers are fully considered as part of this process.
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